Commit Graph

308 Commits

Author SHA1 Message Date
Marc Olivier Chouinard
3482f95e72 mod_callcenter: Alot of cleanup. Added max-wait-time and max-wait-time-with-no-agent param to a queue.
max-wait-time : allow to make the caller quit the queue after X number of waited second.  The second one allow
max-wait-time-with-no-agent : This will wait for a range of second with no agent before kicking the member out of the queue.  This allow safe shift change with all agents login out and back in

I've changed the Event value from CC-Name to either CC-Agent or CC-Queue.  So watchout for your current event socket apps.  Sorry about this change.

Lot to be tested in this commit.  Please use Jira to post problems, and new feature request can be added at the bottom of the wiki page.
2010-09-08 00:07:19 -04:00
Marc Olivier Chouinard
ab2529d4e1 mod_callcenter: You can now allow caller that have hangup before agent answer to call back and resume their previous position. 2010-08-26 06:19:58 -04:00
Marc Olivier Chouinard
6558276a83 mod_callcenter: Default the level to 0 since the new tier system will wait x second at level 1... just level 0 that will ring agent right away (if set to do so) 2010-08-25 22:00:15 -04:00
Marc Olivier Chouinard
86c9bed758 mod_callcenter: Add tiers rules before jumping to a different level. Also added support for dial-in agent. 2010-08-25 21:40:33 -04:00
Michael S Collins
7642dd2c88 Fix typo (thanks diegoviola) 2010-08-23 14:13:28 -07:00
Marc Olivier Chouinard
8082aa987e mod_callcenter: Added value busy_delay_time and reject_delay_time so we can wait if those 2 occur (Un registred phone are considered as busy). Add a ready_time epoch time when we can contact an again again, fix ring-all (good this time I hope). 2010-08-19 21:43:07 -04:00
Marc Olivier Chouinard
6980305f3a mod_callcenter: More ODBC changes. It is not a global settings value. Cannot be changed in runtime. 2010-08-14 12:22:11 -04:00
Marc Olivier Chouinard
42436e270c mod_callcenter: Add missing odbc db support (Not tested, please someone test this) 2010-08-14 11:46:34 -04:00
Marc Olivier Chouinard
ba09b96d1e mod_callcenter: Initial commit of the mod_callcenter application.
This module is in it early state of developpement.  You can see documentation on the wiki at : http://wiki.freeswitch.org/wiki/Mod_callcenter
For support/comments, please use http://jira.freeswitch.org/ and select the MOD CALLCENTER module.
2010-08-13 09:48:37 -04:00
Anthony Minessale
6b91d451c1 add doc to the config 2010-08-04 09:58:14 -05:00
Mathieu Rene
dc37716a29 mod_hash: oops, that meant to be commented out 2010-07-19 11:37:52 -04:00
Mathieu Rene
51bc65e299 mod_hash: add hash.conf.xml 2010-07-19 11:26:53 -04:00
Andrew Thompson
251d1f0689 Add commented out load directive for mod_erlang_event to modules.conf.xml 2010-07-12 13:08:14 -04:00
Di-Shi Sun
03abefdf07 Changed OSP TCP port from 1080 to 5045. 2010-07-07 15:41:09 +08:00
Di-Shi Sun
dbf93daae8 Merge branch 'master' of ssh://git@git.freeswitch.org/freeswitch 2010-07-01 16:26:20 +08:00
Di-Shi Sun
32dbb191fd Added work mode option and support for outbound proxy. 2010-07-01 16:20:10 +08:00
Moises Silva
13a5f4eee0 update sangoma codec configuration 2010-06-29 22:25:28 -04:00
Brian West
ae99b1a706 clean up 2010-06-25 14:10:56 -05:00
Mathieu Rene
8ac3bdca6e Add redis backend to limit 2010-06-22 00:16:50 -04:00
Rupa Schomaker
e3654d611c mod_lcr: update custom_sql syntax 2010-06-19 20:34:55 -05:00
Rupa Schomaker
61fb1d72ca modules.conf.xml: limit -> db/hash 2010-06-19 19:04:19 -05:00
Mathieu Rene
4e44c977d7 move limit.conf to db.conf 2010-06-19 07:49:34 -05:00
Brian West
170404a41d default to 48k since most sound cards can do that 2010-06-04 11:50:17 -05:00
Michael Jerris
1339e2185f mod_java: Allow user defined java methods to be called at startup and shutdown of JVM (MODLANG-117) 2010-05-31 10:15:35 -04:00
Michael Jerris
988147a70b change build to use mod_spandsp instead of mod_fax and mod_voipcodecs 2010-05-31 09:57:44 -04:00
Michael Jerris
a6e6514799 mod_spandsp: add start_tone_detect/stop_tone_detect app and api commands for tone and cadence detection (MODAPP-378) 2010-05-31 08:41:07 -04:00
Michael Jerris
fa9a59a88b initial checkin of mod_fax/mod_voipcodecs merge into mod_spandsp 2010-05-24 05:38:17 -04:00
Mathieu Parent
89a1c41a9f Skinny: place autoload config 2010-05-21 12:15:58 +02:00
Brian West
085c1c49b2 update docs 2010-05-01 17:19:20 -05:00
Brian West
6436e6b242 Check in mod_osp from transnexus thank you. 2010-04-28 22:22:28 -05:00
Anthony Minessale
19dca2e3e9 add callee id to events and add global param verbose-channel-events and fsctl verbose_events [on|off] to globally configure verbose events 2010-04-27 16:52:40 -05:00
root
e6129e045e added load/noload options for the supported codecs 2010-03-30 17:03:00 -04:00
Brian West
6066330774 FSCORE-580
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17129 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-29 14:02:49 +00:00
Moises Silva
05ee760528 add sangoma_codec.conf.xml sample configuration
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17122 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-27 22:20:14 +00:00
Michael Jerris
5903c2d350 change default to disable100continue, we don't acutally handle this case at all anyways, it just causes the request to fail
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17102 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-25 18:59:43 +00:00
Michal Bielicki
9fbb0b57f0 postgresql cdr module, requires some adjustments to make it more platform agnostic, good for solaris and centos
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17100 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-25 16:18:48 +00:00
Rupa Schomaker
5970ca045b MODAPP-409 - fix typo on conf file
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17084 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-23 20:53:26 +00:00
Rupa Schomaker
39255be81c MODAPP-409 - update default config with commented out examples
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17082 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-23 17:14:01 +00:00
Michael Jerris
ad4eb5e019 MODENDP-293
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@16863 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-02 17:16:52 +00:00
Mathieu Rene
a9e2eb8bea update syslog.conf.xml to include uuid param
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@16674 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-02-17 09:50:13 +00:00
Michael Jerris
93f8288c0c bye bye iax
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@16487 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-01-23 20:15:08 +00:00
Brian West
8a757e7c37 FSCONFIG-17
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@16405 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-01-19 17:34:41 +00:00
Michael Jerris
fceb1ffe82 MDXMLINT-56
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@16305 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-01-14 07:03:24 +00:00
Michael Jerris
d1c60899de add soundsdir configure var and sounds_dir global freeswitch var
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@16241 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-01-11 16:32:35 +00:00
Michael Jerris
c064a2a586 add recordings_dir
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@16233 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-01-11 03:20:42 +00:00
Brian West
a696e9279f params have dashes in them
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@15945 d0543943-73ff-0310-b7d9-9358b9ac24b2
2009-12-14 16:39:15 +00:00
Michael Collins
6c9290f5a8 Add confirm-key & -macro, tts-engine & -voice, confirm-attempts attributes, extra comments to ivr.conf.xml
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@15929 d0543943-73ff-0310-b7d9-9358b9ac24b2
2009-12-12 00:56:22 +00:00
Andrew Thompson
c2cde58f38 Move erlang module's default config file to be with all the others
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@15881 d0543943-73ff-0310-b7d9-9358b9ac24b2
2009-12-10 22:10:12 +00:00
Mathieu Rene
262da8b6a0 Add core-db-dsn (commented) to switch.conf.xml
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@15756 d0543943-73ff-0310-b7d9-9358b9ac24b2
2009-12-02 18:07:09 +00:00
Mathieu Rene
b810170e25 add commented uuid param to mod_logfile's default config
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@15537 d0543943-73ff-0310-b7d9-9358b9ac24b2
2009-11-19 00:17:47 +00:00