forked from Mirrors/freeswitch
mod_callcenter: Initial commit of the mod_callcenter application.
This module is in it early state of developpement. You can see documentation on the wiki at : http://wiki.freeswitch.org/wiki/Mod_callcenter For support/comments, please use http://jira.freeswitch.org/ and select the MOD CALLCENTER module.
This commit is contained in:
parent
e1df5e13de
commit
ba09b96d1e
|
@ -34,6 +34,7 @@ applications/mod_valet_parking
|
|||
#applications/mod_stress
|
||||
#applications/mod_snapshot
|
||||
#applications/mod_snipe_hunt
|
||||
#applications/mod_callcenter
|
||||
codecs/mod_g723_1
|
||||
codecs/mod_amr
|
||||
#codecs/mod_amrwb
|
||||
|
|
|
@ -0,0 +1,27 @@
|
|||
<configuration name="callcenter.conf" description="CallCenter">
|
||||
<settings>
|
||||
</settings>
|
||||
|
||||
<queues>
|
||||
<!--
|
||||
<queue name="support@default">
|
||||
<param name="strategy" value="longest-idle-agent"/>
|
||||
<param name="moh-sound" value="$${hold_music}"/>
|
||||
<param name="record-template" value="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}.${destination_number}.${caller_id_number}.${uuid}.wav"/>
|
||||
<param name="time-base-score" value="system"/>
|
||||
</queue>
|
||||
-->
|
||||
</queues>
|
||||
|
||||
<!-- WARNING : Configuring XML Agents will updated into the DB upon restart -->
|
||||
<!-- WARNING : Configuring XML Tiers will reset the provided level and position if provided.-->
|
||||
<!-- WARNING : Agents and Tiers XML config shouldn't be used in a multi FS shared DB setup -->
|
||||
<agents>
|
||||
<!--<agent name="1000@default" type="callback" contact="[call_timeout=10]user/1000@default" status="Available" max-no-answer="3" wrap-up-time="10" />-->
|
||||
</agents>
|
||||
<tiers>
|
||||
<!-- if no level or position is provided, they will default to 1. You should do this to keep db value on restart -->
|
||||
<!-- <tier agent="1000@default" queue="support@default" level="1" position="1"/> -->
|
||||
</tiers>
|
||||
|
||||
</configuration>
|
|
@ -0,0 +1,2 @@
|
|||
BASE=../../../..
|
||||
include $(BASE)/build/modmake.rules
|
File diff suppressed because it is too large
Load Diff
Loading…
Reference in New Issue