mod_callcenter: Initial commit of the mod_callcenter application.

This module is in it early state of developpement.  You can see documentation on the wiki at : http://wiki.freeswitch.org/wiki/Mod_callcenter
For support/comments, please use http://jira.freeswitch.org/ and select the MOD CALLCENTER module.
This commit is contained in:
Marc Olivier Chouinard 2010-08-13 09:48:37 -04:00
parent e1df5e13de
commit ba09b96d1e
4 changed files with 2351 additions and 0 deletions

View File

@ -34,6 +34,7 @@ applications/mod_valet_parking
#applications/mod_stress
#applications/mod_snapshot
#applications/mod_snipe_hunt
#applications/mod_callcenter
codecs/mod_g723_1
codecs/mod_amr
#codecs/mod_amrwb

View File

@ -0,0 +1,27 @@
<configuration name="callcenter.conf" description="CallCenter">
<settings>
</settings>
<queues>
<!--
<queue name="support@default">
<param name="strategy" value="longest-idle-agent"/>
<param name="moh-sound" value="$${hold_music}"/>
<param name="record-template" value="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}.${destination_number}.${caller_id_number}.${uuid}.wav"/>
<param name="time-base-score" value="system"/>
</queue>
-->
</queues>
<!-- WARNING : Configuring XML Agents will updated into the DB upon restart -->
<!-- WARNING : Configuring XML Tiers will reset the provided level and position if provided.-->
<!-- WARNING : Agents and Tiers XML config shouldn't be used in a multi FS shared DB setup -->
<agents>
<!--<agent name="1000@default" type="callback" contact="[call_timeout=10]user/1000@default" status="Available" max-no-answer="3" wrap-up-time="10" />-->
</agents>
<tiers>
<!-- if no level or position is provided, they will default to 1. You should do this to keep db value on restart -->
<!-- <tier agent="1000@default" queue="support@default" level="1" position="1"/> -->
</tiers>
</configuration>

View File

@ -0,0 +1,2 @@
BASE=../../../..
include $(BASE)/build/modmake.rules

File diff suppressed because it is too large Load Diff