Commit Graph

1168 Commits

Author SHA1 Message Date
Marc Olivier Chouinard
81a038690a mod_callcenter: Make callcenter_config agent get return the value of the item requested. Also added queue param max-wait-time-with-no-agent-time-reached: If the max-wai-time-with-no-agent is already reached for the queue, then new caller can wait for x ammount of second before it kicked out of the queue rather than get rejected automaticly. 2010-10-29 22:41:14 -04:00
Anthony Minessale
1f0b951019 add fwd and rev message scroll keys as default and return to same message when doing a message forward 2010-10-26 10:55:15 -05:00
Andrew Thompson
6a83988674 Merge branch 'master' of git.freeswitch.org:freeswitch 2010-10-23 02:06:52 -04:00
Andrew Thompson
564940c274 Add FreeTDM to modules.conf.xml 2010-10-23 02:06:09 -04:00
Jeff Lenk
d2ca8d4046 FS-2050 Core ODBC support for transactions with MSSQL 2010-10-21 16:18:54 -05:00
Andrew Thompson
4680cbb2dd mod_erlang_event: Update config file with new option and add some comments 2010-10-15 23:41:35 -04:00
Brian West
890871ba4d FS-2777: You know this is only an example of how to use FreeSWITCH, this config needs to be rewritten its turning into a beast 2010-10-13 09:13:19 -05:00
Anthony Minessale
e3c427ad28 fix default ptime for iLBC and make new configurable global map in switch.conf.xml 2010-10-08 17:04:22 -05:00
Mathieu Parent
53be013a5d Skinny: Correct OffHook softkeys 2010-10-07 21:25:50 +02:00
Anthony Minessale
8f13eb8966 FS-2762 2010-10-06 15:17:48 -05:00
Marc Olivier Chouinard
8bd3513461 mod_callcenter: Add param to change the location or name of the sqlite database like to put it into a ramdisk 2010-10-01 23:01:03 -04:00
Jeff Lenk
ecf4e9abcc Part of FS-2742 2010-10-01 15:20:40 -05:00
Jeff Lenk
6741f35028 Part of FS-2742 lang/en/dir/sounds.xml & sound file mismatch
Still need missing files
2010-10-01 14:36:42 -05:00
Anthony Minessale
c87b60278e FS-2748 2010-10-01 09:30:32 -05:00
Moises Silva
400c785d4e add rtpip documentation to sangoma_codec.conf.xml 2010-09-30 15:47:01 -04:00
Marc Olivier Chouinard
30b2c6fe90 mod_callcenter: Few default config comment spelling check, thanks Diego 2010-09-21 20:02:37 -04:00
Brian West
b834a0e5d0 small typo in an EXAMPLE nothing critical 2010-09-19 16:59:58 -05:00
Brian West
486dcc631a improve defaults to cover more strange scenarios 2010-09-15 15:39:52 -05:00
Brian West
0279261b0b default example to resolve some issues with SCA in cases where host and ip are mixed causing the phone to be confused. 2010-09-13 13:04:46 -05:00
Moises Silva
5bb007889c update sangoma codec XML sample configuration file 2010-09-10 12:15:34 -04:00
Brian West
6875a9718d Adding att_xfer example to default dialplan 2010-09-08 16:33:50 -05:00
Brian West
20ec962a06 Adding att_xfer example to default dialplan 2010-09-08 16:33:45 -05:00
Brian West
4d448c979e move enum to the bottom of default. 2010-09-08 11:57:57 -05:00
Marc Olivier Chouinard
3482f95e72 mod_callcenter: Alot of cleanup. Added max-wait-time and max-wait-time-with-no-agent param to a queue.
max-wait-time : allow to make the caller quit the queue after X number of waited second.  The second one allow
max-wait-time-with-no-agent : This will wait for a range of second with no agent before kicking the member out of the queue.  This allow safe shift change with all agents login out and back in

I've changed the Event value from CC-Name to either CC-Agent or CC-Queue.  So watchout for your current event socket apps.  Sorry about this change.

Lot to be tested in this commit.  Please use Jira to post problems, and new feature request can be added at the bottom of the wiki page.
2010-09-08 00:07:19 -04:00
Mathieu Parent
ba3a6ad6c8 Skinny: Rename skinny-default-soft-key-set-set to skinny-soft-key-set-set 2010-09-04 10:14:22 +02:00
Mathieu Parent
07c3c94d7a Skinny: allow skinny-default-soft-key-set-set per device 2010-09-04 10:06:07 +02:00
Mathieu Parent
f5a6831ffc Skinny: allow configuration of softkeys via xml
- enhance conf/skinny_profiles/internal.xml
- Sanity checks
  + softKeySet id < 16
  + less than 16 buttons per softKeySet
  + at least the default soft-key-set to load the profile
  + at least one profile to load mod_skinny
- Lower some ERRORs to WARNINGs as they don't prevent module loading
- Default skinny_str2soft_key_event to 0
2010-09-04 09:35:43 +02:00
Mathieu Parent
a5cd2df89a Skinny: Handle network-address-change trap event
- add auto-restart param to each profile (if true, ip is automaticaly changed)
- some cleaning (unused args in flush_listener, better logs)
2010-09-03 00:09:10 +02:00
Brian West
7a2c0c339b correct this 2010-09-01 11:49:48 -05:00
Brian West
f790cbf20c Ignore Early Media is required here 2010-09-01 11:05:49 -05:00
Marc Olivier Chouinard
ab2529d4e1 mod_callcenter: You can now allow caller that have hangup before agent answer to call back and resume their previous position. 2010-08-26 06:19:58 -04:00
Marc Olivier Chouinard
6558276a83 mod_callcenter: Default the level to 0 since the new tier system will wait x second at level 1... just level 0 that will ring agent right away (if set to do so) 2010-08-25 22:00:15 -04:00
Marc Olivier Chouinard
86c9bed758 mod_callcenter: Add tiers rules before jumping to a different level. Also added support for dial-in agent. 2010-08-25 21:40:33 -04:00
Michael S Collins
7642dd2c88 Fix typo (thanks diegoviola) 2010-08-23 14:13:28 -07:00
Marc Olivier Chouinard
8082aa987e mod_callcenter: Added value busy_delay_time and reject_delay_time so we can wait if those 2 occur (Un registred phone are considered as busy). Add a ready_time epoch time when we can contact an again again, fix ring-all (good this time I hope). 2010-08-19 21:43:07 -04:00
Anthony Minessale
5481d9a98c MODSOFIA-86 2010-08-19 18:22:06 -05:00
Brian West
5c93d44094 Merge branch 'master' of git.freeswitch.org:freeswitch 2010-08-17 10:16:57 -05:00
Brian West
0d95f63d74 don't answer the script does 2010-08-17 10:16:43 -05:00
Andrew Thompson
a1f19d9123 Create RFC2822_DATE for use in emails. Some clients fail to sort emails properly without a Date: line. 2010-08-17 09:44:36 -05:00
Marc Olivier Chouinard
6980305f3a mod_callcenter: More ODBC changes. It is not a global settings value. Cannot be changed in runtime. 2010-08-14 12:22:11 -04:00
Marc Olivier Chouinard
42436e270c mod_callcenter: Add missing odbc db support (Not tested, please someone test this) 2010-08-14 11:46:34 -04:00
Marc Olivier Chouinard
ba09b96d1e mod_callcenter: Initial commit of the mod_callcenter application.
This module is in it early state of developpement.  You can see documentation on the wiki at : http://wiki.freeswitch.org/wiki/Mod_callcenter
For support/comments, please use http://jira.freeswitch.org/ and select the MOD CALLCENTER module.
2010-08-13 09:48:37 -04:00
Anthony Minessale
6b91d451c1 add doc to the config 2010-08-04 09:58:14 -05:00
Mathieu Parent
83181fa2de Skinny use 1100 to 1119 to not conflict with groupdial 2010-07-28 23:57:26 +02:00
Mathieu Rene
dc37716a29 mod_hash: oops, that meant to be commented out 2010-07-19 11:37:52 -04:00
Mathieu Rene
51bc65e299 mod_hash: add hash.conf.xml 2010-07-19 11:26:53 -04:00
Andrew Thompson
251d1f0689 Add commented out load directive for mod_erlang_event to modules.conf.xml 2010-07-12 13:08:14 -04:00
Di-Shi Sun
03abefdf07 Changed OSP TCP port from 1080 to 5045. 2010-07-07 15:41:09 +08:00
Di-Shi Sun
dbf93daae8 Merge branch 'master' of ssh://git@git.freeswitch.org/freeswitch 2010-07-01 16:26:20 +08:00
Di-Shi Sun
32dbb191fd Added work mode option and support for outbound proxy. 2010-07-01 16:20:10 +08:00